November 20, 2020 through January 18, 2021

FAQs

The health, safety, and wellbeing of our ice team and skaters remain our top priority, and we’ve introduced changes to our ice rink to keep you skating safely.

  • Tickets must be purchased in advance online to ensure contactless ticketing.
  • Guests must have a pre-purchased ticket to enter the venue.
  • Mask orders mandated by state and local officials will be enforced
  • Ice rink capacity has been reduced to 50 percent to allow for social distancing.
  • A number of changes in the venue have been made to allow for social distancing while changing shoes and skates.
  • Hand sanitizer will be available throughout the venue.
  • Ice rink staff procedures have been revised to allow for social distancing and monitoring.
  • Equipment and touchpoints in the facility will be thoroughly sanitized at regularly scheduled intervals.

These health and safety protocols are subject to change based on the evolving guidance from the State of Texas.

All guests entering the venue, and at all times during their visit are required to wear a face mask. Guests may take off a face mask when sitting at a table and/or eating/drinking.

Beginning this year, you must buy a ticket online, with a reservation for a specific date and time. Your ticket is only valid for the time(s) and date(s) purchased online. You can check in as early as 10 minutes before your reservation time. We recommend arriving early to accommodate for parking and walking to the ice rink.

No, your ticket is for a specific day and time.

To ensure everyone can skate safely and maintain social distancing, we have significantly reduced the ice rink capacity. Skating guests under the age of 12 may have one parent or guardian accompany them.

Tickets are available online on a first-come/first-serve basis. Tickets may be purchased at the ice rink with the use of a QR code but quantities are limited. To ensure you receive your ticket, please purchase your tickets ahead of time.

We continue to skate in light rain or warm weather that can cause wet ice. The rink is covered and operates in nearly all weather conditions. On some days, parts of the ice can become wet or sloshy due to warm weather conditions. This is an outdoor event and no refunds will be given due to inclement weather. In the unlikely event that the manager deems it necessary to close the ice rink, we will send an email to all ticket purchasers announcing a cancelation, including a refund or an option to reschedule.

Yes, we have lockers. The lockers are a $5 rental fee.

No. The ice skating rink is accessible without a ticket to the movie. Movie tickets are sold separately.

The maximum skate size is an adult 13.

Skates other than speed skates are allowed. The full admission charge is still required to skate.

All lost property will be kept at the Ice Rink Box Office. You can call us during the ice rink hours, November 20 – January 18, at (682) 704-7711.

There is no minimum age for children, but all children under 12 years of age must be supervised. Our smallest skate size is children’s size 9. We also offer adjustable double blade skates for children 3 and under. These make scooting around the ice easier and will work for any child who is able to walk on their own. We advise parents to use their discretion as to whether the child will enjoy the experience if they are very young.

No one is allowed on the ice without appropriate ice skates. Parents and guardians are not allowed to carry children while on the ice.

No, this year we will not be selling Gift Certificates to Panther Island Ice due to the nature of the advance online ticketing system and the capacity limitations. We hope to be selling them again next season!

Skating time will be limited to 75 minutes.

Yes. Seasonal food and beverages will be available in addition to the full menu offered at the Coyote Drive-In Canteen. If you are having a birthday party, you may bring a cake or cupcakes.

The ice rink is outdoors and therefore you should plan to dress warm enough to sustain being outside in the daily conditions. Socks are required (tall socks are encouraged). Gloves are recommended regardless of the conditions and will also be available for purchase on-site. At times the ice may become wet, skaters should dress accordingly.

Yes. However, you cannot access them while wearing skates. You must remove your skates before going to the restroom.

Revenues from the skate rentals will cover installation and staffing expenses at Panther Island Ice. Any proceeds support Trinity River recreation and programming initiatives on Panther Island brought to you by the Tarrant Regional Water District.

No. Panther Island Ice is a seasonal event. It is open to the public seven days a week, including holidays, from November 20, 2020, through January 18, 2021.

No! Admission is only required for those wishing to skate. If you would like to sit back and watch friends and family on the ice you are welcome to do so free of charge.

Yes, but must pay full admission and be accompanied by a strong skater.